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Order your graduation regalia today from Josten's!

Click here to learn about Rocket Rewards!

Return Policy

All refunds and exchanges must be authorized via phone or email by a manager. After it is authorized you will receive a return authorization code via email. Please include this code in the package being returned.  Managers have the discretion to not authorize the return. 

Refunds are available up to 7 days after the package was post marked.

Exchange or store credit are available up to 30 days after the package was post marked.

Textbooks can only be returned until the first Saturday after classes start. After that, all textbook sales are final. All lab manuals, course packs, and custom course materials are not returnable. 

All clearance items are final sale. Sale items will be refunded at the lowest price.

Unless prior arraingments are made, any orders not picked up after 120 days will be returned to inventory and become ineligible for refund.

Thank you,

Rockets Bookstore Team